Frequently Asked Questions
Everything you need to know about United Nude shipping, returns, and design.
What is the United Nude return policy?
We offer a 14-day return window for all unworn items in their original packaging. Please ensure the protective film on the soles is intact for a full refund.
Do you offer international shipping?
Yes, we ship our architectural footwear globally. Delivery times vary by region, typically ranging from 3 to 10 business days depending on your location.
How do I determine my correct size?
Our shoes generally follow standard European sizing. Since our designs use unique materials and shapes, we recommend checking the specific 'Size Guide' on each product page for the best fit.
Are your products handmade?
Each pair of United Nude shoes is crafted with a blend of high-tech industrial design and traditional craftsmanship to ensure both structural integrity and comfort.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Localized payment options may be available at checkout.
Can I exchange an item for a different style?
Currently, we only process exchanges for different sizes of the same style. If you wish to exchange for a different model, please return your original order and place a new one.